UJET

UJET is the innovation leader in cloud contact center software. As their first design hire, I created all of the UI assets for each product, implemented design processes with the team and we improved on those processes as we grew. Our product had several facets including an admin portal, embed-able widgets, a customer-facing chat widget, and a mobile SDK for both iOS and Android. Each product had to be highly configurable and user friendly.

I created everything from wire-frames to hi-fidelity visuals that were ready for production. I also worked cross-functionally with product managers, engineers ,QA, and our customer success team to deliver a best-in-class experience for our clients which included Nest, Noon, Anovo, SpotHero, and Fitbit.

UJET Web SDK UI

 
UJET client admin portal page UI

UJET client admin portal page UI

 
Example of a client using a customized UJET call scheduler

Example of a client using a customized UJET call scheduler

 
Admin portal profile page UI

Admin portal profile page UI